At BreezeWear Store, we want you to love your beachwear as much as we do. If your Halter bikini doesn’t fit quite right or your Long Sleeve Dress isn’t the perfect shade, our hassle-free returns policy ensures you can shop our global collections with confidence.

Our Return Policy

We accept returns and exchanges within 15 days of receiving your order. To be eligible for a return:

  • Items must be unworn, unwashed, and in original condition with all tags attached
  • Proof of purchase is required
  • Items must be returned in their original packaging

Note: For hygiene reasons, we cannot accept returns on Thong bikinis and Push Up swimwear unless they arrive defective or damaged. All other items from our collections (Backless dresses, Bandeau tops, High Waist bottoms, etc.) are eligible for returns.

How to Initiate a Return or Exchange

  1. Contact us within 15 days of receiving your order at [email protected] with your order number and details about the item you’d like to return or exchange.
  2. Wait for approval – Our Indianapolis team will respond within 1-2 business days with return instructions.
  3. Package your item securely in the original packaging and include all tags.
  4. Ship your return to our fulfillment center (return shipping is at customer’s expense unless the item is defective).
  5. Receive confirmation once we process your return (typically within 3-5 business days of receipt).

Return Request Template

Use this template when emailing your return request:

Subject: Return Request for Order #[Your Order Number] Dear BreezeWear Team, I would like to request a [return/exchange] for the following item from my order #[Your Order Number]: – Product Name: [e.g., “High Waist Bikini Bottom”] – Size/Color: [if applicable] – Reason for Return: [e.g., “Size exchange needed” or “Changed my mind”] Please advise on next steps for processing this request. Best regards, [Your Full Name] [Your Email Address] [Your Order Number]

Refund Information

Once we receive and inspect your return:

  • Refunds will be processed within 3-5 business days
  • Your refund will be credited to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping costs are non-refundable unless the return is due to our error
  • For exchanges, we’ll ship your new item once we receive the return (standard shipping rates apply)

International Returns

As we ship globally (excluding some Asian and remote regions), please note:

  • Customers are responsible for return shipping costs and any customs fees
  • We recommend using a trackable shipping service (DHL or FedEx)
  • Refunds will be issued in USD and may be subject to currency conversion rates

BreezeWear Tip: Not sure about sizing? Check our product descriptions carefully or contact us before ordering – our beachwear is designed to make you feel as confident as you look!